This unit has application across a range of superannuation funds; it applies to trustee roles, not advisory roles.

Work contexts where this unit may apply include:

Receiving and processing incoming payments as the primary function of the work role or as one element of a varied work role.

Receiving and processing incoming payments according to the administrative requirements and procedures as defined by the fund or superannuation organisation and any legislative or regulatory requirements.

This unit describes the performance outcomes, skills and knowledge required to receive superannuation contributions and ensure correct funds are allocated to accounts. The unit encompasses the identification of contribution types and their processes, processes utilised to receive contributions, processes utilised to receive Rollover Benefit Statements (RBS), processes utilised to identify and manage RBS errors and incompletions, processes to allocate contributions according to contribution type and the ability to issues receipts and confirmations according to organisational guidelines.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Not applicable.

This unit contains employability skills.

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to: establish new accounts with a variety of different contribution types and sources receive and process contributions receive and process Rollover Benefit Statements identify and correct errors, inconsistencies, omissions and incompletions reconcile client accounts.
Context of and specific resources for assessment	Assessment must ensure: competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment access to and the use of office equipment, technology, software and consumables access to financial services product information access to information about a workplace policies and procedures.
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit: evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of units of competency observing processes and procedure in workplaces verbal or written questioning on underpinning knowledge and skills evaluating samples of work accessing and validating third party reports setting and reviewing workplace business simulations or scenarios.
Guidance information for assessment

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

use questioning and active listening to gather and check information

liaise and share information with others

communicate appropriately with people from diverse backgrounds

numeracy skills to:

interpret numeric data and relevant statistics and from this perform calculations related to achieving required outcomes

IT skills to:

use computer applications (word processing, spreadsheet, database, specific purpose computer systems)

access and update records electronically

access web-based information services

reading skills to:

read and understand relevant procedures

read and interpret applications and supporting documentation

writing skills to:

accurately record information

prepare professional letters and emails

organisational skills to efficiently plan and sequence work

problem solving skills to address inaccuracies and omissions in applications

analytical skills to effectively analyse information and data

Required knowledge

company policies, objectives and guidelines

eligibility rules for contribution types under the Superannuation Industry (Supervision) Act

components of a superannuation RBS

documentation requirements of RBSs

processes for paying superannuation benefits

Contribution Caps and tax implications under the Superannuation Industry (Supervision) Act

application of Privacy legislation

fraud deterrence practices.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Contribution sources may include:	members nominated contributors such as spouses, family members etc. employers Australian Taxation Office (ATO) transfers and rollovers.
Errors in contributions and/or documentation may include:	member information is illegible or missing signature is missing payment does not correspond with documentation member information does not correlate with fund records.
Organisational procedures may include:	system/computer procedures best practice standards regulatory requirements internal communications internal service level agreements codes of practice documentation and filing procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Contribution sources and types are identified and recorded
Potential errors in processing contribution types are identified
New accounts are established and checked for eligibility
Superannuation contributions and accompanying documents are received and checked to ensure information is complete and correct
Receipt of contribution is documented according to organisational procedures
Documentation is filed according to organisational procedures
Contributions are processed for banking according to organisational procedures
RBSs received are checked for eligibility
Documentation is checked for completion and processed accordingly
Errors in contributions and/or documentation are identified
Documentation is returned or required information sought
Employers are sent contribution reminders as required
Incomplete or incorrect contributions are actioned according to organisational requirements
Incomplete or incorrect contributions are reconciled and processed when required information is obtained
Contributions are allocated in accordance with member and employer requirements
Processing is completed according to organisational requirements and procedures
Organisational procedures are followed
Member details are established and maintained in accordance with organisational requirements
System and process checks are implemented and any irregularities identified
Any irregularities are corrected or communicated to appropriate personnel

Assessment Cover Sheet

FNSSUP303A - Process superannuation contributions

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSSUP303A - Process superannuation contributions

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: